Frequently asked questions
Q: What does it mean if the date I'm choosing is highlighted red?
A: It means we're fully booked and can't squeeze in another soul—not even a sardine!
Q: How do I book more than one pitch?
A: Easy! After your first booking, you'll be prompted to book another. Go ahead, bring the whole gang!" Better still ask you gang to book themselves!
Q: I want to camp with my friends. Can we book the same pitch?
A: You'll need to make individual bookings so we can allocate space properly. This way, we can ensure you have the best camping experience! If there's more than 5 adults you'll need to pay the responsibility bond
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Q: What is a responsibility bond?
A: Its our polite way of saying, "Behave yourselves, and you'll get your cash back!" Think of it as a deposit on your best behaviour!
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Q: Are there designated areas for group camping?
A: Yes, we have designated areas for group camping. ​
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Q: Why is there a minimum two-night stay on bank holidays and special event weekends?
A: To ensure everyone can soak up the fun, we’ve set a minimum two-night stay for pitches during busy times. We wouldn’t want you to miss out on the good times because someone else grabbed that pitch for just one night! So, come on down and make the most of it!
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Q: Why is there a minimum two-night stay for electric pitches?
A: We’ve introduced a minimum two-night stay for our limited electric pitches to make sure all our guests can enjoy a longer getaway! After all, we’d hate for you to miss out on a fun-filled stay because someone swooped in for just one night. So pack your bags, and let the good times roll!
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Q: What time is check-in and check-out?
A: Check-in time is at midday till 7pm, and check-out is at midday
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Q: What if I cant make check in?
A: Our check-in window typically closes at 7pm. Just give us a heads-up if your arrival is fashionably late and you can check in at the pub.
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Q: Am I allowed to bring my dog?
A: Yes, as long as your pooch is better behaved than most humans!
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Q: Is your site suitable for solo campers?
A: Absolutely! Our site is perfect for solo adventurers.
Q: Are campfires allowed?
A: We're all for the campfire vibes here, just make sure they're elevated off the ground to keep our grass green and our vibes fiery!
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Q: Do you hire campfires and sell wood?
A: Sure do! We're experts at both keeping things toasty and making sure everyone's stocked up on firewood!
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​Q: Do you have WIFI?
A: We prefer connecting with nature, but don't worry—we do have Wi-Fi on the campsite, some areas are stronger than others though.​
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Q: Are there footpaths nearby?
A: Absolutely! We have scenic routes directly accessible from the campsite, perfect for exploring nature. Take a look at a few routes here
Q: Are there showers and toilets on-site?
A: Yep!! Our showers will make you feel like you're at a spa retreat rather than in the great outdoors
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Q: Do you have a chemical waste disposal point?
A: Absolutely! We've got special a spot for dumping your camper's less glamorous cargo.
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Q: Do you recycle rubbish?
A: Yes, we've got recycling bins, but sorry, no camping equipment allowed in there. We're strictly for bottles, cans, and paper - tents need not apply!
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Q: When is quiet time?
A: Quiet time starts at midnight, giving everyone, even the nocturnal wildlife, a chance to catch some Z's!
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Q: Why do you have security onsite?
A: To keep the midges from throwing late-night parties, of course! Just kidding—our friendly security team ensures everyone sleeps soundly and the stars are the only things sparkling at night.
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Q: Do I have to pay to see the live bands?
​A: Most of our music events are free, typically starting at 8:30 and wrapping up at 10:45
Check out our events page for those special occasions that might need a little extra love from your wallet!​
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Q: Are children allowed in the barn?
A: Children are more than welcome. We love creating a family-friendly atmosphere where everyone can enjoy the festivities together.
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Q: Are dogs allowed in the barn?
A: Yes, but the music can be loud for their sensitive ears, so consider their comfort before bringing them along.​
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Q. Can I cancel and get a refund if its raining?
A. Sorry, no rain checks here! Camping’s all about embracing the great outdoors—rain, mud, and all. Plus, if you get stuck, our trusty onsite tractor is ready to pull you out. Just pack your raincoat and wellies and embrace the soggy adventure!
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Q: What's your cancellation policy?
A: Ah, the fine print! You'll find all the details in our Terms and Conditions. If you've already booked, you’ve technically agreed to them—you know, that box you ticked without reading? Don't worry, we've all been there!
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Q: Why do we have to use a Tucker's Festival cup?
A: They're for safety reasons, both in the facilities areas and the campsite, to avoid any accidents with smashed glass. We're all about keeping the vibe chill and the ground glass-free!
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Q: Do you do food?
A: Absolutely! We've got you covered with our delicious campsite cuisine. Serving Fridays and Saturdays from 6pm until 9pm. Our hearty breakfasts are available Saturday and Sunday 8:15am till 11:30am Check out our menu
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Q: Who do I call if I have a problem out of hours?
A: If you need a hero, dial our campsite hotline!
Campsite manager 07849691082
Brian 07834974498
As a last resort call me Jo 07976897743​​​​
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Q: Who do I contact if I need to change my booking?
A: Just email us at info@tuckersgraveinn.co.uk and we'll take care of everything for you! Please note there's a small £5 admin fee—time is money, after all! Have a look at our terms and conditions in regards to cancellations
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Q: Who do I make complaints to?
A: Got a bone to pick? Don't go unleashing the fury on Google or TripAdvisor—we'd much prefer to hear directly from you! Drop us a line and let's turn that frown upside down. info@tuckersgraveinn.co.uk
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